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Warranty & C.O.A.

All Limited Edition art works from East West Artisans shall include a Certificate of Authenticity and 10-year free replacement Warranty against non-fade. Replacement shall be made upon receipt by East West Artisans of the Limited Edition originally sold. Please refer to full Warranty conditions listed below.
The Certificate of Authenticity for Original Art, Photographic Prints and Limited Editions shall be issued directly by the Artist or by East West Artisans on their authorized behalf.
In the case of Limited Editions the document will certify that the named East West Artisans.Com print is an authentic limited edition produced using the finest materials available to ensure long lasting beauty.

All copyrights in the work of fine art, limited editions and/or photographs that this certificate accompanies are reserved to the artist. Reproductions may not be made without permission.
100% Satisfaction Guaranteed 7-Day Return Policy: (Online purchases Only - All Gallery, Art Show and Retail Purchases are Final)

We understand that art is special to everyone for different reasons. And we want you to enjoy your purchase for many years to come. Once you have received our art, display it in your favorite spot and make sure it is what you wanted. If you don't love it, return it. Read on for more details and conditions regarding our 100% satisfaction 7-day guarantee, and for instructions on how to make a return.

If for any reason you are not completely satisfied with your purchase, you may return it within 7 days of receipt and receive a free replacement or a full credit for the price of the product. Shipping charges and taxes will not be refunded.

How to return your product:

If your product arrives damaged or defective in some way please follow these instructions:

    1. Take a digital photo of your art product and the shipping container it arrived in.
    2. Attach your photos to an email and send them to eastwestartisans@outlook.com. Please include your order number, shipping ID or item number, a brief description of the reason for the return, and whether you'd like a replacement or a credit.
    3. You will receive an email within 2-3 business days with instructions for return.
    Regular Returns

    If for any reason you are not completely satisfied with your purchase, you may return it within 7 days of receipt and receive a free replacement or a full credit for the price of the product. Shipping charges and taxes will not be credited.

    Address for Product Return:

    East West Artisans

    79 Flora Drive, #05-27

    Singapore 506885

    Phone: 0065-9180-6782